Serene Thornton
Explore My World of Experience
Welcome to my personal website, where I share highlights and experiences from my professional journey. Dive into a world of expertise, creativity, and passion as I showcase my work and projects. Stay connected and explore the possibilities.
About Me.
I'm Serene Thornton, a dedicated project manager with a passion for driving successful outcomes and fostering collaboration. With 30 years in the healthcare industry, spanning operations, IT, regulatory compliance, and clincial practices, I specialize in transforming ideas into actionabl plans and ensuring projects are delivered on time and within budget.
I believe that effective communication and strategic planning are key to any project's success, and I'm committed to continuos improvement in these areas. In this space, you'll find highlights of projects I've led and learn about some of my personal interests.
Education
2010-2012
Trinity College
Bachelor of Science in Healthcare Administration
2012-2014
Trinity College
Masters of Business Administration in Healthcare Management
2001-2002
Sacramento State University
Project Management Professional Certification
Career Highlights
Blue Shield of California
HIPAA Privacy Rule PM
Lead Project Manager responsible for implementing the Privacy Rule, establishing a Privacy Office, executing Business Associate Agreements, Creating Notice of Privacy Practices, as well as developing training program internal and external stakeholders.
Enterprise Wide
Change Management
Responsible for identifying change readiness, developing communication plan and design performance objectives enterprise-wide across multiple projects
Reduce Cost of Healthcare
Fraud & Abuse PM
Implemented a fraud and abuse program which included provider profiling, creating a tracking dashboard and developing physician risk analysis across the provider network.